RecoverKit

Terms of Service

Last updated 12 November 2026

These terms are an agreement between you (the business using RecoverKit, and the person signing up for it) and RecoverKit ("we"), the operator of RecoverKit at https://recoverkit.padiconnect.com. By creating an account or using RecoverKit, you agree to them.

The service

RecoverKit helps a business find customers who signed up but never bought, funded a wallet but never bought, or bought once and went quiet; drafts follow-up messages; and sends the messages the business approves through the channels it connects. RecoverKit is currently free. We may add paid features in future, and will tell you before anything you use starts to cost money.

Your account

  • Give accurate details, keep your password and secret keys safe, and tell us if you think someone else has access.
  • You are responsible for what happens in your account, including what members of your team do.
  • You must be able to agree to these terms for your business.

Your responsibilities when messaging customers

You decide who receives messages and what they say. In particular you must:

  • have a lawful basis, such as consent or an existing customer relationship, to contact each person, and respect the Nigeria Data Protection Act 2023
  • follow the rules of the channels you use, including Meta's WhatsApp Business policies and approved templates, and Nigerian rules on SMS (including Do-Not-Disturb preferences)
  • read messages before approving them, and stop messaging anyone who opts out (RecoverKit does this automatically for unsubscribe links and STOP replies)
  • not use RecoverKit for spam, fraud, harassment, illegal products, or to contact people who never dealt with your business

Messaging and AI providers bill you directly for their services under their own terms.

Your data

Your data and your customers' data stay yours. You give us permission to process it only to run RecoverKit for you, as described in our Privacy Policy. You can delete your business and its data at any time in Settings.

Acceptable use

Do not try to break, overload or get around the security of RecoverKit, access other businesses' data, or resell the service without our permission.

Availability and changes

We work to keep RecoverKit running and secure, but we provide it "as is", without guarantees that it will always be available, error-free, or that it will recover any particular amount of sales. We may change or stop features, and will give reasonable notice of major changes where we can.

Ending

You can stop using RecoverKit and delete your business at any time. We may suspend or close accounts that break these terms or put other people at risk.

Liability

To the extent the law allows, we are not liable for indirect or consequential losses, lost profits or lost data. Because the service is free, our total liability to you is limited to ₦50,000.

Law

These terms are governed by the laws of the Federal Republic of Nigeria.

Contact

Questions about these terms? Use the contact details on https://recoverkit.padiconnect.com.

Last updated: 12 November 2026.